ไปเจอ blog ของ Dave Gray เจ้าของ Xplane.com ผู้ให้บริการ information visualization / management เขียนแนะนำไว้ว่าโมเดลการคิดเพื่อการสื่อสารควรจะเป็นอย่างไร
สรุปสั้นๆก็คือมี 3D = < Discover-vision, Design-clarity, Do-result> แล้ววนเป็น loop ซึ่งมีกระบวนการย่อยๆที่ต้องตอบ 10 อย่างคือ
Dave Gray » 3d: A model for learning and improvement
1. เราต้องการอะไร
2. ใครสามารถช่วยให้เราได้อย่างที่ต้องการหรือไปสู่เป้าหมายได้
3. ทำไมคนพวกนั้นต้องสนเรื่องนี้ด้วย
4. ข้อมูลอะไรที่จำเป็นเกี่ยวข้องในการทำให้คนพวกนั้นสนใจ
5. เราจะทำให้ข้อมูลสารสนเทศชัดเจนได้อย่างไร
ุ6. เขาเข้าใจหรือเปล่า
7. เขาตกลงที่จะทำตามหรือเปล่า
8. เขาได้ทำจริงๆหรือเปล่า
9. เป้าหมายของเราบรรลุหรือไม่
10. เราเรียนรู้อะไร
แล้วก็วนกลับไปที่ 1
ง่ายๆ รู้กันอยู่แล้ว แต่ชอบลืมๆมั่วๆเวลาต้องสื่อสารจริง โอย.. สำคัญสุดๆ
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Tags: visualization, information management, communication, design, learning
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